Live video help via Microsoft Teams
Fix It Yourself—With an Engineer Looking Over Your Shoulder.
Our engineering-backed team holds a BS in Electrical Engineering and an AS in Mechatronics. We walk you through the job on video, step by step, so you do it right and safely.
- Engineering-driven team
- Safety screening on every call
- Sessions from 15 minutes
What can we help with over video?
Virtual guidance is for low-risk jobs you can safely do yourself. Anything hazardous goes straight to an on-site visit.
Good for DIY guidance
- Swapping a standard light switch or single outlet
- Replacing an existing kitchen or bath faucet
- Mounting a TV on standard drywall studs
- Configuring a smart thermostat
Needs an on-site visit
- Working inside an open main electrical breaker panel
- Handling un-isolated live wiring
- Modifying main copper/PEX water supply lines
- Commercial 3-phase electrical troubleshooting
Choose your session
Safety Check & Quick Diagnostic
15 minutes
$39
Verify a dead circuit with a multimeter or check a plumbing leak layout.
Book this sessionFully Guided Repair Call
45 minutes
$59
Step-by-step video guidance to replace an outlet, switch, smart thermostat, appliance part, or kitchen faucet.
Book this sessionPre-Project Blueprint Consultation
30 minutes
$49
Material list building, panel capacity check, and a game plan before you buy parts.
Book this sessionThe No-Risk Pivot Guarantee
If our engineer determines your issue is too complex or hazardous for DIY, 100% of your virtual consultation fee is instantly credited toward a priority on-site truck dispatch.